{"id":993,"date":"2022-06-10T07:20:32","date_gmt":"2022-06-10T07:20:32","guid":{"rendered":"https:\/\/zorka.agency\/?p=993"},"modified":"2022-06-15T07:37:12","modified_gmt":"2022-06-15T07:37:12","slug":"boosting-e-commerce-sales-when-traffic-sources-seem-to-run-dry","status":"publish","type":"post","link":"https:\/\/zorka.agency\/blog\/boosting-e-commerce-sales-when-traffic-sources-seem-to-run-dry\/","title":{"rendered":"Boosting e-Commerce sales when traffic sources seem to run dry"},"content":{"rendered":"<div class=\"m-border-top block\">\r\n    <div class=\"block__col-1\">\r\n        <h3><\/h3>\r\n    <\/div>\r\n    <div class=\"block__col-2\">\r\n        <p><span style=\"font-weight: 400;\">E-commerce is a steadily growing industry. The pandemic and global lockdown have just contributed to its hypergrowth. Brands are competing for every customer they can get. As a result, advertisers are desperate to look for new traffic sources. There is a new digital marketing tool on the horizon. OEM is a modern solution which ultimately has a fantastic advertising potential.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Learn more about the collaboration of Zorka.Agency and one of the largest retail chains in Germany that had OEM traffic sources at its core, and why you should keep OEMs on your radar.<\/span><\/p>\n    <\/div>\r\n<\/div>\r\n\n\n<div class=\"m-border-top block\">\r\n    <div class=\"block__col-1\">\r\n        <h3>e-Commerce in Germany<\/h3>\r\n    <\/div>\r\n    <div class=\"block__col-2\">\r\n        <p><span style=\"font-weight: 400;\">Germany is <\/span><a href=\"https:\/\/ecommercedb.com\/en\/markets\/de\/all#\"><span style=\"font-weight: 400;\">the fifth largest market<\/span><\/a><span style=\"font-weight: 400;\"> for eCommerce with a revenue of US$109 billion in 2021, placing it ahead of South Korea and behind the United Kingdom.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With an increase of 14%, the German eCommerce market contributed to the worldwide growth rate of 29% in 2021. Revenues for eCommerce continue to increase. New markets are emerging, and existing markets also have the potential for further development.<\/span><\/p>\n    <\/div>\r\n<\/div>\r\n\n\n<div class=\"m-border-top block\">\r\n    <div class=\"block__col-1\">\r\n        <h3>About<\/h3>\r\n    <\/div>\r\n    <div class=\"block__col-2\">\r\n        <p><span style=\"font-weight: 400;\">Zorka.Agency was working with a client from Germany \u2013 one of the biggest grocery retailers in Germany.\u00a0 It has the biggest number of stores in the country and dominates in all the regions. With an established presence in the market, the retailer had already been using digital marketing tools as a part of their marketing strategy. So digital advertising wasn\u2019t anything new for the brand. Zorka.Agency had to come up with an ingenious idea of how to get new customers through the brand\u2019s mobile app. The challenge was to avoid the traffic sources that the client\u2019s in-house media buying team was using at the time.\u00a0\u00a0<\/span><\/p>\n<blockquote><p><i><span style=\"font-weight: 400;\">\u201cWe have been keeping an eye on the OEM market since 2020. Even then, it seemed to have a great advertising potential and, most importantly, it was growing. As we are in a constant search of new traffic sources and ways to optimize ongoing ad campaigns, my team runs thousands of A\/B tests to offer the best performing solutions to our clients. With this approach, we have been successfully scaling ad campaigns and growing our performance marketing expertise. This time we set up the ad campaigns for the client around OEM traffic sources.<\/span><\/i><span style=\"font-weight: 400;\">\u201d\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Karina Vasyukevich, Head of UA, Zorka.Agency<\/span><\/p><\/blockquote>\n<p><span style=\"font-weight: 400;\">Let\u2019s focus on how to use OEM for your ad campaigns and why this case was a great success for our client.<\/span><\/p>\n    <\/div>\r\n<\/div>\r\n\n\n<div class=\"m-border-top block\">\r\n    <div class=\"block__col-1\">\r\n        <h3>OEM traffic sources<\/h3>\r\n    <\/div>\r\n    <div class=\"block__col-2\">\r\n        <p><span style=\"font-weight: 400;\">OEM (original equipment manufacturer) sources are platforms that generate traffic inside the customized operating system of a mobile device. For example, ads pop up in service apps like Weather. These ads may look like recommendations from a manufacturer and appear in other apps on the device.<\/span><\/p>\n<div id=\"attachment_999\" style=\"width: 970px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-999\" class=\"wp-image-999 size-full\" src=\"https:\/\/zorka.agency\/wp-content\/uploads\/2022\/06\/unnamed.png\" alt=\"\" width=\"960\" height=\"1600\" srcset=\"https:\/\/zorka.agency\/blog\/wp-content\/uploads\/2022\/06\/unnamed.png 960w, https:\/\/zorka.agency\/blog\/wp-content\/uploads\/2022\/06\/unnamed-180x300.png 180w, https:\/\/zorka.agency\/blog\/wp-content\/uploads\/2022\/06\/unnamed-614x1024.png 614w, https:\/\/zorka.agency\/blog\/wp-content\/uploads\/2022\/06\/unnamed-768x1280.png 768w, https:\/\/zorka.agency\/blog\/wp-content\/uploads\/2022\/06\/unnamed-922x1536.png 922w\" sizes=\"auto, (max-width: 960px) 100vw, 960px\" \/><p id=\"caption-attachment-999\" class=\"wp-caption-text\">Appnext recommended native ads examples<\/p><\/div>\n    <\/div>\r\n<\/div>\r\n\n\n<div class=\"m-border-top block\">\r\n    <div class=\"block__col-1\">\r\n        <h3>Challenge and KPIs<\/h3>\r\n    <\/div>\r\n    <div class=\"block__col-2\">\r\n        <p><span style=\"font-weight: 400;\">Before we dive deeper into KPIs, we want you to remember that the client\u2019s mobile app was in the market for a couple of years, and all the standard performance marketing tools were extensively used by the client\u2019s in-house marketing team. On top of that, several other agencies were helping with the promotion.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Zorka.Agency was tasked with finding new traffic sources that could be used to generate extra orders for the client. All the campaigns were to meet the set KPIs. Our team faced an extra challenge. All the traffic sources that the client&#8217;s team had already tested and used were banned. That does sound like a pretty unconventional task, doesn\u2019t it?\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So, in this case the following KPIs were set:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">CPI model to pay the agency;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">iOS and Android CPI rate \u2013 $1.43;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Lowest acceptable CR from impression to install \u2013 0.3%;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Lowest acceptable CR from install to order \u2013 3.5%;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Fraud traffic not to be paid for;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If ad fraud exceeds 30%, the ongoing ad campaigns with this traffic source should be stopped;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Traffic attribution tracking with AppsFlyer and Protect360.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">The KPIs indicate that the client sets the CPI rate based on their unit-economics. On top of that, they reflect the risks of possible ad fraud. For instance, all the traffic attribution was required to be checked with Protect360. Additionally, there was another KPI of CR to install. This eliminates the possibility of <\/span><a href=\"https:\/\/www.appsflyer.com\/glossary\/click-injection\/\"><span style=\"font-weight: 400;\">click injection<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The advertising budgets for all the campaigns were limited. They were distributed among the in-house team, Zorka.Agency and other digital marketing agencies. As a result of highly performing campaigns, the client reallocated the budgets which helped us scale the ad campaigns and achieve better final results.<\/span><\/p>\n    <\/div>\r\n<\/div>\r\n\n\n<div class=\"m-border-top block\">\r\n    <div class=\"block__col-1\">\r\n        <h3>Ad campaign launch<\/h3>\r\n    <\/div>\r\n    <div class=\"block__col-2\">\r\n        <p><span style=\"font-weight: 400;\">Before the launch we made a list of traffic sources that we were not going to use, which included:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">traffic sources used by the in-house marketing team;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">traffic sources used by other digital marketing agencies;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">banned high ad fraud traffic sources.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">These restrictions significantly limited the number of potential user acquisition channels. That was the reason why we decided to go with several unconventional yet promising traffic sources:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">OEMs;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">trusted in-app traffic sources;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">alternative app stores.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">The factors that influenced our decision:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">low ad fraud;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">suitable for E-commerce;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">new to digital advertising yet high performing.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Within each group, we chose the traffic sources that were a good fit for the client\u2019s business objectives. To maximize the accuracy of the performance forecast we reached out to each advertising platform and discussed the KPIs.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Xoom and Appnext platforms were chosen for the OEM group. MobPower and Flamingo were the in-app traffic sources for the campaigns. As for the alternative app stores, ShareIt was willing to collaborate with the set KPIs. ShareIt is a mobile app that allows you to share other apps between users without using Google Play.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We launched ad campaigns with all the selected traffic sources, and in a couple of weeks we already had a clear understanding on how to optimize them and which sources were barely meeting the KPIs.<\/span><\/p>\n    <\/div>\r\n<\/div>\r\n\n\n<div class=\"m-border-top block\">\r\n    <div class=\"block__col-1\">\r\n        <h3>Ads<\/h3>\r\n    <\/div>\r\n    <div class=\"block__col-2\">\r\n        <p><span style=\"font-weight: 400;\">Retail chains are e-Commerce projects with constant demand and high competition. Often people choose stores near their home, or because a store pricing strategy is more affordable. Therefore, we had to come up with a creative approach for our advertising campaigns that would make us stand out of the competition and appeal to new customers. Following the strict rules of the brand book, the ads were developed with a focus on:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">online grocery orders through an app of a popular retail chain;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u2018I would buy it myself\u2019 approach when selecting the produce for delivery;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">fast delivery;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">contactless delivery;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">discounts, promotions, promo codes.<\/span><\/li>\n<\/ul>\n    <\/div>\r\n<\/div>\r\n\n\n<div class=\"m-border-top block\">\r\n    <div class=\"block__col-1\">\r\n        <h3>Results<\/h3>\r\n    <\/div>\r\n    <div class=\"block__col-2\">\r\n        <p><span style=\"font-weight: 400;\">We tested about 20 different traffic sources in the course of three months. Unfortunately, budget constraints did not allow us to reach the maximum number of orders for the client, but even in the current conditions we were able to achieve good results.<\/span><\/p>\n<div id=\"attachment_1000\" style=\"width: 2570px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-1000\" class=\"size-full wp-image-1000\" src=\"https:\/\/zorka.agency\/wp-content\/uploads\/2022\/06\/Case-eCommerce-retail-results-01-scaled.jpg\" alt=\"\" width=\"2560\" height=\"940\" srcset=\"https:\/\/zorka.agency\/blog\/wp-content\/uploads\/2022\/06\/Case-eCommerce-retail-results-01-scaled.jpg 2560w, https:\/\/zorka.agency\/blog\/wp-content\/uploads\/2022\/06\/Case-eCommerce-retail-results-01-300x110.jpg 300w, https:\/\/zorka.agency\/blog\/wp-content\/uploads\/2022\/06\/Case-eCommerce-retail-results-01-1024x376.jpg 1024w, https:\/\/zorka.agency\/blog\/wp-content\/uploads\/2022\/06\/Case-eCommerce-retail-results-01-768x282.jpg 768w, https:\/\/zorka.agency\/blog\/wp-content\/uploads\/2022\/06\/Case-eCommerce-retail-results-01-1536x564.jpg 1536w, https:\/\/zorka.agency\/blog\/wp-content\/uploads\/2022\/06\/Case-eCommerce-retail-results-01-2048x752.jpg 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><p id=\"caption-attachment-1000\" class=\"wp-caption-text\">The data includes recurring purchases<\/p><\/div>\n<p><span style=\"font-weight: 400;\">The table illustrates that in-app traffic sources didn\u2019t have satisfactory results as there were too few installations and repeat purchases. As for alternative app stores and OEMs, the ad campaigns performed quite well. CR to purchase exceeded the set KPIs by 2-3 times without any ad fraud.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Xiaomi, Oppo, VIVO, Samsung were the first to recognise the importance of a smartphone to a user. People tend to trust their gadgets as their best friends. The amount of time a user spends with a smartphone every day is growing, along with an increasing number of user exposures to OEM ads.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When it comes to ad campaign performance, OEMs are quite similar to organic traffic. That can be explained by ad mechanics. Users get exposed to the ads in the form of recommendations on their devices. They look authentic and help build user trust.<\/span><\/p>\n    <\/div>\r\n<\/div>\r\n\n\n<div class=\"m-border-top block\">\r\n    <div class=\"block__col-1\">\r\n        <h3><\/h3>\r\n    <\/div>\r\n    <div class=\"block__col-2\">\r\n        <p class=\"graf graf--p\">If you are interested in leveraging the power of OEM marketing in your strategies, don\u2019t hesitate to <a class=\"markup--anchor markup--p-anchor\" href=\"https:\/\/zorka.agency\/\" target=\"_blank\" rel=\"noopener\" data-href=\"https:\/\/zorka.agency\">get in touch<\/a> ?<\/p>\n    <\/div>\r\n<\/div>\r\n","protected":false},"excerpt":{"rendered":"<p>Learn more about the collaboration of Zorka.Agency and one of the largest retail chains in Germany that had OEM traffic sources at its core, and why you should keep OEMs on your radar.<\/p>\n","protected":false},"author":1,"featured_media":1005,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_focuskw":"OEM advertising","_yoast_wpseo_metadesc":"OEM marketing is a modern solution which ultimately has a fantastic advertising potential. Learn more about OEM traffic from Zorka.Agency blog","intro":"Case Study by Zorka.Agency","footnotes":""},"categories":[1],"tags":[],"class_list":["post-993","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Boosting e-Commerce sales when traffic sources seem to run dry<\/title>\n<meta name=\"description\" content=\"OEM marketing is a modern solution which ultimately has a fantastic advertising potential. 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