Start by deciding exactly what influencer should do in your mix – generate net-new sales, lift conversion on existing demand, or create reusable ads and UGC. Each role points to different KPIs and budgets. Make the funnel role explicit for each campaign, creator tier, and channel.
– Top line: Net sales, contribution margin.
– Efficiency: CAC, ROAS, MER (total revenue ÷ total marketing spend).
– Quality: AOV, first-to-repeat rate, LTV ÷ CAC payback.
– Influencer CAC = Total creator program cost ÷ New customers attributed.
– ROAS = Revenue attributed ÷ Media + creator costs (include product costs if you gift generously).
– Payback months = CAC ÷ Monthly gross margin per customer.
Finally, set decision thresholds before launch. Examples: “Pause if CAC exceeds blended CAC by X% over Y days” or “Scale creators with 7‑day MER above account MER.” Pre-agreed rules remove bias when results are noisy.
Not every product wins everywhere. Map purchase behavior to channel intent and content format. Low‑consideration, visual products often convert on short video; high‑consideration or technical products benefit from longer, searchable content and reviews. Seasonal or trend‑driven items lean into real‑time platforms; evergreen items benefit from searchable surfaces.
– Fit: Does audience, price point, and buying cadence match the channel’s browsing mindset?
– Format: Do the platform’s native features (links, Shops, live, carousels) reduce friction to buy?
– Funnel: Will this channel primarily create demand, capture, or convert – and how will you measure that?
– TikTok and Shorts excel at discovery and social proof; plan for fast hooks and direct CTAs.
– Instagram drives consideration and conversion via Reels + Stories + DMs; ensure links, codes, and product tags are seamless.
– YouTube powers education and long‑tail traffic; use chapters, pinned comments, and evergreen affiliate links.
– Creator blogs, newsletters, and podcasts compound via search and community trust; align offers with deeper content.
Beyond reach and aesthetics, prioritize indicators that predict sales, not just views. Vet creators for business readiness and buyer alignment.
– Audience match: Geo, language, age, and purchasing power align with your ICP.
– Content–product fit: Regularly covers your category; audience expects product talk.
– Action trails: Prior posts show clicks, codes used, or comments asking for links and prices.
– Brand safety: No recent controversies; consistent tone that won’t jar your PDP.
– Cadence and stamina: Can deliver multiple posts and variations, not just a one‑off.
– Data access: Willing to share insights (story link taps, CTR, saves) and allow whitelisting.
Guard against vanity metrics. Check engagement quality (comments with intent over generic praise), audience authenticity signals, and traffic geography. For affiliates, review historical earnings patterns rather than top‑line followers. For seeding, prioritize creators who proactively use product tags and shopping tools.
Strong briefs reduce revisions and lift conversion because creators get your hooks, proof, and CTAs right the first time.
– Problem: The specific customer pain your product solves.
– Audience: Who it’s for, with 1–2 vivid use cases.
– Creative: Hooks to test, claims with evidence, mandatory demo moments, required assets (UGC, unboxing, before/after).
– Execution: Deliverables per platform, aspect ratios, posting windows, link/coupon specs, landing pages, alt captions.
– Rules: Brand guardrails, prohibited claims, disclosure guidance, content rights, exclusivity windows, and approval turnaround.
– First three seconds: A problem‑solution hook or social proof line.
– Visual proof: Demonstrate the product’s key value in‑hand or on‑screen, not just talk about it.
– Single CTA: “Tap to shop,” “Use code,” or “Link in bio,” with consistent landing pages.
– Continuity: Thumbnails, captions, and landing page headlines should echo the same promise.
Your offer is part of the creative. Make it easy to understand and simple to redeem. Reduce friction and make reward mechanics visible in content and on landing pages.
– Clarity beats complexity: One code, visible discount, no math.
– Relevance: Bundle or variant shown by the creator is the default on the landing page.
– Trust: Risk‑reversal (free returns, warranty), social proof, and creator quotes near the add‑to‑cart.
– Urgency without gimmicks: Limited‑time windows tied to content drops or restocks.
– Dedicated landing pages per cohort or creator with consistent headline and images.
– Deep links that open native apps when possible; test universal links.
– Clean UTM standards: source=creator, medium=influencer, campaign=theme, content=handle_postID.
– Inventory and shipping alignment: Avoid stockouts post‑launch; show delivery windows; highlight free‑shipping thresholds.
Clicks, codes, and surveys each capture a slice of reality. Decide your source of truth – then use other signals to triangulate, not to relitigate every sale.
– Deterministic: UTMs, affiliate links, shop integrations, unique codes per creator.
– Modeled: View‑through, platform reporting, blended lift during flight windows.
– Declarative: Post‑purchase survey with a creator option; treat as directional, not definitive.
– Coverage: Reach, unique visitors, and new‑to‑file share.
– Action: Clicks, add‑to‑carts, CTR, save/share rate.
– Revenue: Orders, AOV, CAC, ROAS, contribution margin.
– Trust: Review volume/quality, refund rate, and repeat within X days.
– Geo holdouts or delayed launches to compare baselines.
– Time‑window lift versus trailing averages.
– Whitelisting tests (creator handle in paid) versus brand‑only.
Whatever you choose, memorialize attribution rules in the brief and in contracts to avoid disputes.
Treat creators like media lines – ladder up proven formats, not just personalities. Iterate systematically on what’s already working.
– Prove: Seed product, run micro drops, validate content angles and offers.
– Produce: Commission multi‑asset packages from top performers; secure content rights.
– Promote: Whitelist best posts into paid (Spark Ads, partnership ads) and expand lookalikes.
– Persist: Build always‑on creator pods per category and season.
– Creative iteration: Change only one variable per round – hook, angle, offer, or CTA – to learn cleanly.
– Tiering: Allocate budget by cohort (A/B/C) based on CAC and ROAS stability, not just last‑click spikes.
– Contracts: Shift from flat fees to hybrid deals where feasible (reduced flat + performance bonus) to align incentives.
– Frequency: Don’t over‑expose an audience; rotate creators and formats to avoid fatigue.
Build a reusable asset engine. Top posts become your UGC library; best lines become ad headlines; strongest creators become brand partners across seasons.
Influencer marketing for e-commerce works when you align three levers – channel–product fit, commerce‑ready creators, and measurement discipline. Set explicit roles and thresholds, brief for conversion, and engineer offers that remove friction. Track with a single source of truth, then scale what your data confirms – not what’s loudest on social. With this playbook, your creator program becomes a dependable profit center, not a quarterly experiment.